Essential Therapy Edinburgh
49 Broughton Street, EH1 3RJ
Edinburgh, United Kingdom

Call: 0131 557 8444
Email: info@essentialtherapy.uk.com

YOUR FEEDBACK

We strive to provide the highest quality of service and treatments at all times at Essential Therapy and value all feedback from clients.  If you would like to let us know about your experience please email feedback@essentialtherapy.uk.com or, complete our short survey at www.surveymonkey.com/s/EssentialTherapy to receive 20% off your next visit.

BOOKING AND CANCELLATION POLICY

We understand that sometimes you may need to change or cancel your booking, however we kindly request that you provide us with a minimum of 24 hours notice for any changes so that we can offer your appointment slot to another client. Please note that appointments cancelled or rescheduled less than 24 hours prior to the appointment time will be charged at 50% of the treatment cost.

For treatment bookings over the value of £50 a 50% deposit will be required to secure the appointment. This will be deducted from your treatment cost on the day of your appointment and is fully refundable provided a minimum of 24 hours notice is given if cancelling or rescheduling appointments.

On the day please arrive a few minutes prior to your appointment time so you can check in and relax before your treatment. Whilst we will always do our best to accommodate you if you are running a little bit late, please be aware that your treatment time may have to be shortened, however the full treatment price will still be applicable.